Contents
Contents
PLEASE READ THESE TERMS OF USE CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS AND OBLIGATIONS, INCLUDING DISCLAIMERS, LIMITATIONS OF LIABILITY, AND GOVERNING LAW.
These Terms of Use (the "Terms") govern access to and use of the online accommodation marketplace operated under the brand Paxos Retreats, via www.paxosretreats.com and any related websites, applications, or services between end-users (the "Platform"). References to "we," "us," "our" or "Paxos Retreats" mean Paxos Retreats Ltd, a company incorporated in Greece.
By accessing or using the Platform, including by browsing listings, creating an account, making or accepting a booking, or otherwise interacting with our services, you confirm that you have read, understood, and agree to be bound by these Terms and all policies incorporated by reference (see Section 3). If you do not agree, you must not use the Platform.
1. Definitions
For the purposes of these Terms:
- "Accommodation" means any residential or other property listed on the Platform.
- "Booking Policy" means Paxos Retreats' Cancellation/Refunds Policy, as amended from time to time.
- "Guest" means any individual who makes or attempts to make a Booking.
- "Host" means any individual, entity or agent with authority to list a property.
- "House Rules" means rules applicable to a specific Accommodation, as displayed in Booking information.
- "Listing" means an Accommodation, along with its content: images, descriptions, features, and other material made available on the Platform.
2. Role of Paxos Retreats
Paxos Retreats operates a technology-based online marketplace that enables Hosts to list Accommodations and Guests to search for and book Accommodations.
Paxos Retreats does not:
- own, lease, manage, or control any Accommodation;
- act as a landlord, property manager, Host, or Guest; and
- guarantee the condition, legality, or availability of any Accommodation.
Any accommodation agreement is concluded directly and exclusively between the Guest and the Host.
3. Acceptance of Terms and Incorporated Policies
By using the Platform you agree to be bound by:
- the Booking Policy;
- the Privacy Policy; and
- any additional policies
each of which forms an integral part of this agreement. Amendments or revisions may be published from time to time. Is hereby expressly incorporated by reference into these Terms and forms an integral and legally binding part of this agreement. You are bound by all changes as of the time they are published and your continued use of the Platform after publication constitutes acceptance of any modifications.
4. Eligibility and User Accounts
Use of the Platform is limited to individuals who are at least eighteen (18) years of age and have legal capacity to enter into contracts.
Users are responsible for maintaining the confidentiality of their account credentials and for all activity that occurs under their accounts.
Paxos Retreats reserves the right to suspend or terminate accounts that violate these Terms.
5. Platform Use and Prohibited Conduct
Users may use the Platform solely for lawful purposes related to listing or booking Accommodations.
Users must not:
- misuse or copy content without authorization;
- interfere with the Platform's operation or security;
- use the Platform for any fraudulent or unlawful purpose.
Paxos Retreats may remove content or restrict access at its discretion.
6. Listing Content Standards
Hosts are solely responsible for the accuracy, legality, and completeness of their listings, including any photographs, descriptions, and pricing. Paxos Retreats does not guarantee the accuracy or completeness of any listing and makes no representations or warranties regarding the quality, safety, legality, or suitability of any Accommodation.
7. Bookings and Payments
All Bookings are subject to:
- listing Availability;
- House Rules;
- the Booking Policy cancellation terms;
- Host Acceptance criteria.
Payments are processed through third party payment service providers. Paxos Retreats does not store full payment card details.
Prices, fees, and applicable taxes are disclosed prior to confirmation.
8. Guest Obligations
Guests agree to:
- comply with House Rules and listing terms;
- use the Accommodation only for its intended purpose and lawful ends;
- not exceed the maximum occupancy stated in the booking;
- be responsible to damage caused by themselves or their invitees.
9. Host Obligations
Hosts warrant and agree that they:
- have legal authority to list the Accommodation;
- hold all necessary licenses and comply;
- provide with reasonable care the amenities and services described; and
- comply with applicable taxation rules and safety and health laws.
10. House Rules
Accommodation may be subject to House Rules established by the Host, including rules relating to maximum number of guests, noise, cleaning, pets, smoking, safety, and care of the property.
Guests failing to comply may be removed. Paxos Retreats assumes no liability for injuries or losses arising from failure to comply.
Paxos Retreats does not enforce House Rules and owes no liability arising from them.
11. Damage and Security Deposits
Hosts may require a security deposit, disclosed prior to Booking. Damage claims must be submitted and documented within the applicable time period as set out in the Host's terms and local law.
Paxos Retreats does not collect or arbitrate security disputes.
12. Early Termination and Guest Removal
In the event that the Host must terminate occupancy during a booking or on a particular day, the Host may do so. This may result in the Guest forfeiting the remaining stay, subject to the Booking Policy.
13. Incident Reporting and Evidence
Paxos Retreats encourages prompt reporting of any security issues affecting the stay to the Host and, where relevant, authorities. Failure to report in a timely manner may limit remedies, subject to applicable law.
14. Cancellations and Refunds
Cancellations and refund terms are governed by the listing, the Host's cancellation policy, and the Booking Policy, subject to mandatory consumer protection laws.
15. Force Majeure
Neither Paxos Retreats nor the Host shall be liable for failure or delay caused by events beyond reasonable control, such as war, pandemic, or extreme weather, subject to applicable consumer protection law.
16. Reviews and Feedback
Members may submit reviews following a completed stay. Reviews must be truthful, lawful, and not defamatory.
Paxos Retreats reserves the right, but not the obligation, to remove reviews that violate these Terms or applicable law.
17. Privacy and Data Protection
Personal data is processed in accordance with Paxos Retreats' Privacy Policy and Cookie Policy. In accordance with applicable data protection legislation.
18. Disclaimers
The Platform and Content are provided "as is" and "as available" without warranties of any kind.
Paxos Retreats makes no representations regarding Accommodations or User conduct.
19. Limitation of Liability
To the maximum extent permitted by law, Paxos Retreats shall not be liable for indirect or consequential losses.
Paxos Retreats' total liability shall not exceed the amount paid by the User to Paxos Retreats in the preceding twelve (12) months.
20. Indemnification
You agree to indemnify and hold harmless Paxos Retreats from claims arising from:
- your breach of these Terms;
- use of the Platform;
- your User Content; or
- violation of law or third party rights.
21. Governing Law and Jurisdiction
These Terms are governed by the laws of Greece.
Disputes shall be subject to exclusive jurisdiction, subject to mandatory consumer jurisdiction rights.
22. Amendments to These Terms
Paxos Retreats may update these Terms from time to time. Continued use of the Platform constitutes acceptance of any modified Terms.
23. Contact Information
Kuero Hospitality IKE (Paxos Retreats)
Questions about this policy?
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