Privacy Policy

This Privacy Policy is expressly incorporated by reference into the Paxos Retreats Terms of Use and forms an integral and legally binding part thereof.

In the event of any inconsistency between the Privacy Policy and the Terms of Use, the Terms of Use shall prevail, except where the Privacy Policy specifically addresses or offers mandatory data protection.

The data controller responsible for the processing of personal data under this Policy is:

Kuero Hospitality IKE
Operating under the brand Paxos Retreats

This Policy applies to all personal data processed by Paxos Retreats in connection with:

• use of the Platform;
• booking enquiries and reservations;
• communications with Guests and Hosts;
• marketing and analytics activities.

Depending on your interaction with the Platform, we may process the following categories of personal data:

• identification data (e.g., name, surname);
• contact data (e.g., email address, telephone number);
• booking and reservation information;
• Account registration information;
• Payment-related data (processed via third-party providers);
• Communications and correspondence;
• User-generated content (e.g., reviews);
• Technical and usage data (e.g., IP address, device data).

Personal data is collected:

• directly from you;
• automatically through your use of the Platform;
• from Hosts, where necessary to perform bookings;
• from service providers acting on our behalf.

Paxos Retreats processes personal data for the purposes of:

• facilitating bookings and inquiries;
• operating and improving the Platform;
• processing payments;
• communicating with Users;
• providing customer support;
• improving services and security;
• complying with legal obligations.

Personal data is processed on the basis of:

• performance of a contract;
• compliance with legal obligations;
• consent, where required;
• legitimate interests pursued by Paxos Retreats, provided such interests do not override your rights.

Paxos Retreats does not sell personal data.

Personal data may be disclosed to:

• Hosts and property managers;
• hosting, analytics, and communication providers;
• public authorities, where required by law.

Hosts receiving Guest personal data act as independent data controllers and are solely responsible for their own GDPR compliance.

Paxos Retreats is not responsible for Hosts' data processing practices.

Where personal data is transferred outside the E.E.A., Paxos Retreats ensures appropriate safeguards, including the use of Standard Contractual Clauses, etc.

Personal data is retained only for as long as necessary for the purposes described herein or as required by law.

You have the right to:

• access your data;
• rectification;
• erasure;
• restriction of processing;
• data portability;
• object to processing;
• withdraw consent.

Complaints may be lodged with a supervisory authority.

Marketing communications are sent only where permitted by law.

You may opt out at any time.

Cookies and similar technologies are used in accordance with our Cookie Policy, which forms an integral part of the Terms of Use.

Paxos Retreats implements appropriate technical and organisational measures to safeguard personal data.

The Platform is not intended for persons under 18. Paxos Retreats does not knowingly process children's personal data.

Paxos Retreats is not responsible for third-party websites linked through the Platform.

Paxos Retreats may amend this Policy from time to time. The version published on the Platform shall apply.

This Privacy Policy is governed by the laws of Greece.

Kuero Hospitality IKE (Paxos Retreats)